Delivering Difficult News

December 7, 2021

Overview

- This activity will be hosted as a virtual (online) event. -

Activity Overview

This interactive session will guide attendees into being more thoughtful and skilled communicators as we all learn skills to improve delivering difficult news

Objectives

1.    Recognize communication as a core clinical competency
2.    Use “SPIKES” as a talking map for communicating bad news 
3.    Practice delivering a “headline” 
4.    Respond to emotion using “NURSE” skills 

Agenda

5:55 – 6:00 pm EST

Welcome and Introductions
Andrea Edwards, PA-C

6:00 – 6:30 pm EST

Exhibit Break

6:30 – 7:30 pm EST

Delivering Difficult News
Justin Baker, MD

7:30 – 7:35 pm EST

Closing Comments
Andrea Edwards, PA-C

7:35-7:50 pm EST Exhibit Break


Intended Learners
This interactive session will guide attendees into being more thoughtful and skilled communicators as we all learn skills to improve delivering difficult news.

Presented By

Horizon CMEVOA